Good to know
Frequently asked questions.
Is the maker's mark really on every product?
Yes — our friendly little mark is printed, foiled, debossed or embroidered onto every piece. See it up close on any product page.
Which size should I choose?
See our Sizes & Options guide for bottles, notebooks and pouches.
What are your products made from?
Stainless steel, borosilicate glass, waterproof vinyl, machined aluminum, cotton canvas, hard enamel and quality paper. See Quality & Materials.
Do you ship to my area?
We ship across the United States, typically arriving in 3–5 business days. Free shipping over $35.
What's your return policy?
A 30-day happiness guarantee — if something isn't right, we'll make it right. See Returns.
How should I care for my goods?
Care details are on each product page and on our Quality & Materials page.